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I ordered the camera and didn’t get a reply from the company (GSM). After a week I called and they said it was being processed, I asked if I will get an email when its shipped and was told “we get hundreds of calls a day and I can’t remember your address to email you when it ships, call back in a couple days.” I was speechless. After finally getting the camera I quickly became very disappointed with the quality of video. On a bike the picture is very wavy and bad quality. Going to bright light from dark takes a while for the camera to respond. Rechargeable batteries will not work. Only lithium ion work and they are around $10 for four batteries. That gets you 2 hours. If you are going in water you have to buy an extra case. Very poor camera and even worse customer service.