Hats off to West Marine.

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DPT
Posts: 230
Joined: Fri Oct 20, 2006 9:18 pm
Location: Lubbock, Texas

Hats off to West Marine.

Post by DPT »

I bought a kayak from them in December during a sale and never used it until 1 1/2 weeks ago. The kayak hull filled with water. West Marine is sending a new replacement and arranging for the old one to be picked up. Thanks West Marine. :)
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KickBak&Yak
Posts: 282
Joined: Sun Jul 06, 2014 4:30 pm
Location: Spring Branch, TX Hobie PA14 + Hobie Outback Waiting 2 Go BTB

Re: Hats off to West Marine.

Post by KickBak&Yak »

I have always liked their customer service and they negotiate and price match. I was sad to see the one in San Antonio close down. Real bummer, now got to drive to Austin.
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