Hats off to West Marine.
Hats off to West Marine.
I bought a kayak from them in December during a sale and never used it until 1 1/2 weeks ago. The kayak hull filled with water. West Marine is sending a new replacement and arranging for the old one to be picked up. Thanks West Marine.
- KickBak&Yak
- Posts: 282
- Joined: Sun Jul 06, 2014 4:30 pm
- Location: Spring Branch, TX Hobie PA14 + Hobie Outback Waiting 2 Go BTB
Re: Hats off to West Marine.
I have always liked their customer service and they negotiate and price match. I was sad to see the one in San Antonio close down. Real bummer, now got to drive to Austin.