Quote from: FishingForTheCure on February 02, 2016, 11:14:40 AM

OK, word I received today has this:
Load the latest software & then perform a Hard Reset.  If you are unable to load the software first, do the Hard Reset then load the latest software.

Be advised.  A Hard Reset will delete your waypoints, routes & trails.  If you have W, R or T be sure to copy them to a card before you do a Hard Reset or you will loose that data.

This issue has not occurred in all units and has been a random issue.  Uploading the most current software is always advised.  No different than your phone, computer, etc.  These things are electronics after all and they are doing their best to be the leader in marine electronics by bringing you the most innovative features available.

Be sure to keep me posted on the results.

Ok I am curious now. Is the hard reset the same as restore defaults? Lucky for me this finder is new to me and I really don't have any waypoints I was worried about. Most of them were imported from my humminbird and I still have them saved. When I inserted the sd card with update I expected to get a warning saying your are about to update, this will erase all waypoints, giving me a chance to abort and save them. No such luck. It started up displaying a screen saying update in progress, don't power down or remove card. After it was done my waypoints were gone. When I tried to do the reset all I can find is the restore to defaults. When I choose that it say I will not lose any waypoints. I'm not sure if things work a little differently than you thought or what. I do want to make sure people know that they will lose all their waypoints with a system update. Save your files!

Hard Reset basically wipes the unit clean of any settings, uploads, points, trails, routes, etc... anything you might have loaded or set in the unit.  It is a "fresh start" if you will.  Then you upload the new software.  I've uploaded a lot of units over the past week with no issues noted so far.  It is suggested to upload new versions of software as they come out.  This is generally comes up 1-2x during the first couple years a product is out but they do support products in excess of 10 years old via software so.....

Did you do the 'Hard Reset' before you uploaded the new software?  A 'Hard Reset' will erase all waypoints & I believe I noted that fairly well.  I have never noted a Software Update to erase waypoints in any unit I've come across thus far.  .......and yes, you always want to backup your waypoints.  Treat it like a computer, phone, tablet, etc...  backup often as you would with any electronic device because once it's gone, it's gone.  Same goes for sending in ANY unit for service.  You WILL loose all your data on the unit if you ever have to send it in for service, warranty, etc...

P.S.  I got to play with the new Elite Ti 7 today 

Quote from: traildad on February 08, 2016, 08:04:46 PM

Quote from: FishingForTheCure on February 02, 2016, 11:14:40 AM

OK, word I received today has this:
Load the latest software & then perform a Hard Reset.  If you are unable to load the software first, do the Hard Reset then load the latest software.

Be advised.  A Hard Reset will delete your waypoints, routes & trails.  If you have W, R or T be sure to copy them to a card before you do a Hard Reset or you will loose that data.

This issue has not occurred in all units and has been a random issue.  Uploading the most current software is always advised.  No different than your phone, computer, etc.  These things are electronics after all and they are doing their best to be the leader in marine electronics by bringing you the most innovative features available.

Be sure to keep me posted on the results.

Ok I am curious now. Is the hard reset the same as restore defaults? Lucky for me this finder is new to me and I really don't have any waypoints I was worried about. Most of them were imported from my humminbird and I still have them saved. When I inserted the sd card with update I expected to get a warning saying your are about to update, this will erase all waypoints, giving me a chance to abort and save them. No such luck. It started up displaying a screen saying update in progress, don't power down or remove card. After it was done my waypoints were gone. When I tried to do the reset all I can find is the restore to defaults. When I choose that it say I will not lose any waypoints. I'm not sure if things work a little differently than you thought or what. I do want to make sure people know that they will lose all their waypoints with a system update. Save your files!

Hard Reset basically wipes the unit clean of any settings, uploads, points, trails, routes, etc... anything you might have loaded or set in the unit.  It is a "fresh start" if you will.  Then you upload the new software.  I've uploaded a lot of units over the past week with no issues noted so far.  It is suggested to upload new versions of software as they come out.  This is generally comes up 1-2x during the first couple years a product is out but they do support products in excess of 10 years old via software so.....

Did you do the 'Hard Reset' before you uploaded the new software?  A 'Hard Reset' will erase all waypoints & I believe I noted that fairly well.  I have never noted a Software Update to erase waypoints in any unit I've come across thus far.  .......and yes, you always want to backup your waypoints.  Treat it like a computer, phone, tablet, etc...  backup often as you would with any electronic device because once it's gone, it's gone.  Same goes for sending in ANY unit for service.  You WILL loose all your data on the unit if you ever have to send it in for service, warranty, etc...

P.S.  I got to play with the new Elite Ti 7 today 

I did not find a "Hard Reset" command. I found a restore defaults command which does not erase waypoints. You did make it clear the hard reset would erase everything, but since I only installed the update I didn't expect that to happen per your instructions. If there is a hard reset command I would need to know the menu location or key press sequence used to initiate it. The "manual" seems to only mention the restore to factory defaults command. How do I execute the hard reset?

How do I execute the hard reset?

HDI and Chirp Resets

Soft Reset
1. Turn unit OFF   
2. Press and hold the PAGES key   
3. Press and Release the PWR key   
4. Release all buttons when the USA map appears   

Hard Reset
1. Turn unit OFF
2. Press and hold the + & - Keys at the same time
3. Press and Release the PWR key
4. Release all buttons when the USA map appears

No.  I don't think it's in the manual.  It's a secret ...  Shhhhh 

Today my E-Lite 5 HDI kept flashing 0 depth for over an hour, that's so useful when I really need to check the bottom structure. POS.
Then all of a sudden it came back to life. What give ?
This unit has latest software version btw.

Today my E-Lite 5 HDI kept flashing 0 depth for over an hour, that's so useful when I really need to check the bottom structure. POS.
Then all of a sudden it came back to life. What give ?
This unit has latest software version btw.

Without knowing every setting, etc. In your unit It's hard to pinpoint.  I'd do a 'Restore Defaults' so you can reconfirm you put all the right settings in initially.  See it happen too often that it's a matter of not setting unit up correctly.  Worst case you can reach out to to support for guidance if needed.

I'm watching this thread, have an elite HDI 5 ( non chirp ) , only time mine flashes was when I'm in less than 2 ' fow or the water leaked out of the water bath. I have since used a self leveling silicone made for RV's instead of water and haven't had any problems since . I have been back over areas I've been before without noticeable difference .

After a couple trips with no flashing, it started flashing again today. After an hour or so of flashing I did a restore defaults OTW and the flashing stopped. Later in the day I turned it off and back on to see what would happen. The flashing came back. I'm going to try a hard reset before I use it again. So far, a power cycle, restore defaults and firmware upgrade have not cured the problem. Keeping my fingers crossed.